LAB – Privacy policy

Published: March 15 , 2023

1. About the data protection policy

This Learn About Beauty ("LAB") website is operated by Pivot Point Nordic ("Pivot Point", "we" or "our"). At Pivot Point, we care about your privacy and have therefore implemented procedures to ensure that the collection and processing of your personal data is done in a safe, reliable and responsible manner. In this privacy policy, we have compiled information about how we collect and process your personal data on this website (https://eu1.pivotpointlab.no, the "Website"). This Policy applies only to this Website and not to any other website owned or operated by Pivot Point or any third party.

When we use the term personal data in this policy, we mean personal data that identifies you or that can be used to identify you, such as your name, contact information, and login information. The concept of personal data can also include information about how you use the website.

Pivot Point Nordic, Ranhammarsvägen 20B, SE-168 67 Bromma, Sweden is responsible for the personal data we collect when you use our training services.

Please read this Privacy Policy to understand how we process your personal information on this Website .

All external links to other websites are identifiable clearly as such, and we are not responsible for the content or privacy practices of these other websites.

We may change this privacy policy at any time by updating this page. Please check regularly to see if this privacy policy has been updated or changed.

1. Your training or membership organization

We process your personal data only to the extent that we have collected it in connection with your use of educational services. The training or membership organization you are registered with also collects personal data about you and is responsible for processing the data itself. If you want to know how your training or member organization handles your personal data, or if you want to exercise any of your rights in relation to the data they hold about you, please read their privacy policy.

1. Collection of your personal data

Pivot Point processes your personal data in order to provide our training services to you on the Websites through. Personal data may include your contact information (for example name, address, e-mail address, phone number, cosmetology or hairdressing school or company name), your LAB account information (e.g. username, password and key code) as well as other relevant personal information or other relevant information that you provide when using LAB services online. We may also use your contact information to communicate with you and send you information and materials for marketing and other purposes (see "Marketing" below).

When you visit this Website to access LAB's educational services, our web server automatically collects technical information about your device (e.g. your IP address), your browsing activities and your usage patterns. We collect this information using cookies, server logs and other similar technologies. See the "Cookies" section for more information.

1. Purpose of processing your personal data

We process your input personal data so that you can use our training services and to make sure complying with local laws and regulations and protecting the legitimate interests of our business, including:

- to fulfill our obligations related to your use of the educational services and to provide you with the information you request from us;

- so that you can register for our LAB services on the Website;

- to enable us to respond to an inquiry or request you submit to us through our LAB platform on our Website, including user support;

- to enable us to respond to an inquiry or request you have sent to us through the LAB platform on the Website, including user support;

- to notify you of changes to the services we offer you;

- to better understand how you use this Website, including its functionality and features, and to ensure that content is presented in the most effective way possible;

- to improve our training services; and

- to send you information about new products, special offers or other information, that might interest you, to the email address you provided, as described in the "Marketing" section below .

1. Marketing

We may contact you by email and provide you with information about our products and services related to our training services.

You have the option to opt out of receiving such marketing from us at any time. If you wish to unsubscribe from receiving such marketing, click "Unsubscribe". Cancellation it may take up to three (3) working days to complete from the receipt of the request, as it is possible that some of our campaigns have already started before you submitted your request.

After that, we will only contact you for non-marketing purposes, for example if we need to send you security or change notices, or if we have a legal obligation to send you certain information.

1. Information on the use of cookies

(a) Use of Cookies and How We Use Them.

"Cookies" are small text files containing information that are sent from our web server and stored by your browser on your computer's hard drive. When you accept cookies, a text file is added to your hard drive. We use cookies to analyze web traffic and make it easier for the visitor transaction. Cookies allow web applications to save some of your individual settings so that you do not have to re-enter them when you return to the Website. The Website can tailor its functions to your needs and preferences by collecting and processing information about your activities on the Website.

We use different types of cookies such as session cookies, persistent cookies, local shared objects, pixels, gifs, tracking pixels and other tracking technologies, session cookies and persistent technologies mixed first and third party cookies. Cookies can be permanent, where they remain on your computer until you delete them, or temporary, where they are deleted when you close your browser. We use and monitor first-party cookies in order to provide services on our Website.

We may use cookies to track your use of the Website and to facilitate and improve your experience on our Website. The use of cookies is divided into four categories:

Necessary cookies : these cookies are necessary for us to facilitate access to different parts of our Website and for you to move around our Website and use its features. Without these cookies, the services you want cannot be offered.

Performance cookies : these cookies can also be called analytical cookies. These cookies allow us to analyze information about web traffic and improve our Website. With them, we can, for example, understand which pages are visited most often and which websites have error messages. All information collected by these cookies is anonymous.

Functional cookies : these cookies are essential for the functioning of our Website and allow us to remember the choices you make and provide improved, more personalized features. The information collected by these cookies can be anonymized and cannot track your browsing on other websites.

Marketing cookies : these cookies are used to send you advertising and marketing-related material tailored to you and your interests. They are also used to limit the number of ad views and to measure the effectiveness of advertising campaigns. Advertisers are usually placed with the permission of the website administrator. They remember that you have visited the website and this information is shared with other organizations such as advertisers.

We may change the use of cookies from time to time, but the use of cookies generally falls into the categories mentioned above. Visit this page regularly to be aware of any changes.

(b) Specific cookies we use

Below is a list of the cookies we use:

Necessary cookies

Cookie

Description

Recording time

MoodleSession

Session cookie

Expires when the session ends.

 

Performance cookies

Cookie

Description

Recording time

IS NOT

 

 

 

Functional cookies

Cookie

Description

Recording time

MOODLEID1_

Stores the username

60 days

_gid

Used to differentiate the user

24 hours

_gat_gtag_UA_1000000_1

Saves the individual username

1 minute

_ga_ <container-id>

Used to store session state

6 months

_ga

Used to separate users

6 months

MoodleSession

Used to save login information side to side

Session length

 

Marketing cookies

Cookie

Description

Recording time

IS NOT

 

 

 

(c) Stopping the use of cookies

You can choose to accept or reject cookies. Most browsers automatically accept cookies, but you can usually change your browser settings to reject cookies if you prefer. This may prevent you from taking full advantage of the Website.

If you want to limit or prevent the setting of cookies when you visit the Website, you can do so in your browser settings. Your browser's help menu should tell you how to do this.

You will find useful information about cookies and how they can be managed in different browsers from www.aboutcookies.org .

Please note that restricting the use of cookies may affect the operation of the Website.

You can of course delete cookies and web beacons from your computer by configuring it in your browser's settings or in the menu menu. However, it is possible that some parts of our Website will not function properly if you disable cookies.

We use Google Analytics cookies to collect information about how visitors use our Website and to help us improve our Website. The information collected includes your IP address, and it allows us to obtain information about the number of visitors to the Website, where the visitors come from and how many times they have visited the Website. Google has developed a browser extension that allows users to disable Google Analytics on all websites that use it. This extension is available from the Chrome Web Store.

1. Security

Access to your personal information is limited to our employees and third parties who we believe need your information in order to provide you with these training services. Your information is stored and maintained by our third-party service provider, who uses industry-standard physical, administrative and technical measures to ensure the availability, security and integrity of your personal information.

On the website security measures are in place to protect those under our control personal data against loss, misuse and alteration. Although we cannot guarantee that data will not be lost, misused or altered, Pivot Point uses, for example, SSL (Secure Socket Layers) technology to protect personal data from such events. In some cases, the information sent between your browser and our system is encrypted using SSL technology to create a secure connection between you and our Website to ensure confidentiality.

Also note that if you're using a public computer after you're logged in, we recommend that you log out when you're done. Your information will still be with us, but it will not be accessible to anyone else from that computer.

1. Exchange of information

We may share your personal data with the following parties:

- Companies belonging to the Pivot Point group.

- Educational organizations (such as vocational schools, universities and universities). We may provide information about your use of educational services to the educational organization with which you are registered so that it can grant you credits, or for other administrative purposes.

- Service providers. Our service providers help us provide these training services to you; for example, we may cooperate with an external company in order to they may (a) provide or manage user databases, (b) assist us in marketing and provide benchmarking data, (c) provide storage and analysis services, and (d) prevent fraud. We require our service providers to keep all information we share with them confidential and to process the information only to fulfill our obligations under the agreements we have with them.

- A potential seller or buyer. If Pivot Point's properties, businesses or affiliates are sold or bought, we may share your personal information with a potential buyer so they can continue to provide information and services to you.

We may also disclose your personal information when we have to respond to requests from authorities or when required by law so requires. This also applies when we have a legal obligation to share your personal information and when it is necessary to enforce or apply our Permitted Use Terms, our Terms of Use, this Privacy Policy or other agreements, to assist a police investigation or other legal process, to protect against misuse or unauthorized use of our Website, to limit legal claims against us or to respond to them, to supervise our rights or to protect the rights, property or safety of Pivot Point and our affiliates, our products and services, visitors to this Website or the public, or to prevent or take action regarding illegal activity or fraud, or in situations involving potential threats to the safety of another person.

We do not sell, rent or lend your personal information to third parties.

1. Children

This Website is not directed to children under the age of 13, and Pivot Point does not knowingly collect or use information from children under the age of 13 through this Website.

1. Your rights

You have a right:

- to receive information about how we use your personal data;

- request access to the personal data we hold about you;

- get your personal data in our possession in a structured and machine-readable format or have the personal data in question transferred to another company;

- request that we correct incorrect personal data in our possession;

- ask us to delete your personal data;

- request that we limit the processing of personal data in our possession;

- object to the processing of your personal data; and

- file a complaint about the processing of your personal data with the data protection authority, www.tietosuoja.fi. You can also file a complaint with the national supervisory authority of your own country.

We may ask you for additional information to verify your identity and for security reasons before we release the information requested from you. If you want to exercise any of your rights, send an email to info@pivotpoint.nu or by mail to Ranhammarsvägen 20B, SE-168 67 Bromma, Sweden. We will process all requests in accordance with applicable local laws and our policies.

1. Transfers outside the EU/EEA

Your personal information collected through this Website is stored on servers located in Ireland (EU). They can also be processed by Pivot Point's subsidiaries in the United States (outside the EU/EEA). This contain persons who participate in, among other things, the administration of the request or the maintenance and support of our systems.

If personal data is transferred outside the EU/EEA, the transfer takes place in accordance with the applicable legislation, which requires that the country in question has an adequate level of data protection or that other adequate safeguards are in place to ensure that the transfer is legal. This means that the transfer can be based on, for example, Europe to the Commission's adequacy decision or to the standard clauses prepared by the European Commission , which are accompanied by additional guarantees. We have implemented appropriate safeguards to protect your personal data when it is transferred outside the EU/EEA, for example by entering into personal data transfer agreements with data recipients. If you would like to receive copies of these agreements, please contact customer service via email at info@pivotpoint.nu or by mail to Ranhammarsvägen 20B, SE-168 67 Bromma, Sweden. We process all requests in accordance with local laws and our policies.

1. Saving your personal data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and for any legal to fulfill obligations, accounting or reporting requirements. Unless we have a legal obligation to store personal data, we store it seven (7) years from the date they are given to us. When determining the appropriate retention period for personal data, we take into account the following factors: (i) the amount, nature and sensitivity of personal data, (ii) the potential risk of damage resulting from the unauthorized use or disclosure of your personal data, (iii) the purposes for which we process your personal data, (iv) whether we can achieve these purposes by other means and (v) applicable legal retention requirements.

If the information is processed for marketing purposes, we will retain the information until you unsubscribe or otherwise ask us to stop sending you marketing.

We can keep your personal data longer if we are obliged to keep it by law to comply with obligations or if it is necessary to prepare, present or defend legal claims.

1. Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at:

info@pivotpoint.nu

Pivot Point Nordic

Ranhammarsvägen 20B

SE-168 67 Bromma, Sweden